Diabetes Education

Diabetes education provides people living with diabetes the knowledge, skills, motivation and support to effectively self-manage manage their chronic health condition.

We are temporarily delivering all our services remotely by telephone or online video platforms. Please visit our COVID-19 Response Update page for more information.

Our credentialled diabetes educators are health professionals who specialise in the provision of high quality diabetes education and care.

Our diabetes educators work with people who have diabetes and their family members. Our educators work to provide self-management education, play a major role in empowering people to live well with diabetes and aim to prevent diabetes related complications.

Service Overview

Diabetes self-management education is about providing people with diabetes with the knowledge, skills, confidence, motivation and emotional support to effectively manage their chronic health condition at home.

Services we provide

Our diabetes educators provide individual consultations for people with diabetes, or those at high-risk of developing diabetes.

Our educators support and empower people with diabetes to:

  • Understand diabetes and make informed lifestyle and treatment choices
  • Monitor their blood glucose levels and understand and use the results to improve their control over their diabetes
  • Effectively use medications
  • Prevent and treat low and / or high blood glucose levels 
  • Manage diabetes when sick
  • Reduce the risk of diabetes related complications 
  • Manage diabetes along with the demands of work, family and social life
  • Make informed food and drink choices
  • Incorporate physical activity into daily life

Programs we offer

In addition to individual consultations we aim to deliver community-based group education programs to prevent diabetes in the community and support those with diabetes in a group setting.

Diabetes One Stop Shop (DOSS)

Healthy Lifestyle Program – BRAMS and Mowanjum

We also aim to provide workforce development opportunities such as training, in-servicing and mentoring of Aboriginal health workers, allied health staff, medical and nursing staff to support and empower clients living with diabetes to self-manage their condition.

Who is eligible to access these services?

Our diabetes education service is open to adults with:

  • Newly diagnosed Type 1 and/or 2 diabetes
  • Gestational diabetes
  • Existing Type 1 or 2 diabetes
  • Pre-diabetes

You are welcome to bring a family member or friend to support you on your diabetes journey.

Services we don’t provide

We do not provide services for children with Type 1 and/or Type 2 diabetes.  

Children with diabetes are best supported by specialist multidisciplinary paediatric diabetes management teams located within tertiary hospitals.

The PCH Endocrinology and Diabetes Department provide Statewide inpatient and outpatient services for children with type 1 and/or type 2 diabetes and other endocrine (hormone) disorders.

Service locations

We provide diabetes education services out of our Broome office and the Coolibah Health Centre in Kununurra. We also provide outreach services in partnership with WACHS and KAMS to deliver outreach diabetes education services to over 30 locations across the Kimberley.

Telehealth services are available in some instances.

For information on our service schedule, please visit our Outreach Services.

How to access our services

We require a GP or other health professional referral to access our diabetes education service.  

GP referral via MBS allied health 

We accept MBS referrals for people with chronic health conditions and complex care needs. This program entitles you to access five (5) free allied health services (including podiatrists, dietitians or diabetes educators).  

Your GP must prepare a GP Management Plan or a Team Care Arrangement and complete a Department of Health Issued Referral Form.

Information for health professionals on how to refer to our services is available here.

What to expect after your referral?

Once we have received your referral from your GP or health care provider, you will be contacted by your local health clinic or by Boab Health when an appointment becomes available.  

Wait times

Appointment are made based on need, with most urgent referrals being seen at the soonest possible time.

Our Diabetes Educators provide outreach services to over 25 towns and communities across the Kimberley. Therefore, there may be a wait time to access our services.  

You will be contacted by your local health clinic or Boab Health as soon as an appointment becomes available in your preferred location.  

Cost of services

Our government-funded diabetes education services are currently free-of-charge for eligible clients.  

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