COVID-19 service delivery update

Boab Health Services’ Response Updates

Boab Health Services COVID-19 response update #4 – 22 May 2020

Boab Health Services COVID-19 response update #3 – 3 April 2020

Boab Health Services COVID-19 response update #2 – 26 March 2020

Boab Health Services COVID-19 response update #1 – 20 March 2020

Response to Perth positive COVID-19 case Jan 2021

In response to the recent positive COVID-19 case in Perth and consequent hard lockdown of the Perth metropolitan area, Peel and South West regions we have increased screening of clients and visitors for travel and COVID-19 symptoms, personal protection and hygiene guidelines for our staff as a preventative measure.

Clients and visitors

Any clients or visitors who were in Perth onwards from 25^th January 2021 will be asked to attend appointments virtually i.e by telephone or video appointment. If you have been in Perth between 25 January and today and have an upcoming appointment with us, please call our Broome office on 9192 7888 or Kununurra office 9166 8100 to make alternative arrangements.

Staff

Staff who have travelled interstate are required to follow the strict WA border control guidelines and any staff who were in the affected areas in WA are following the State government protocols including lockdown and / or quarantine and may be working from home. More information on entering WA can be found here.

Although the Kimberley region is not in lockdown, we are continuing to monitor the WA situation carefully. We are following State health and WA Country Health Service recommendations and guidelines. Our staff may be wearing masks in clinics and in public spaces. We will continue to maintain 1.5m social distancing and strict hand and personal hygiene with staff, clients and visitors.

Updated 11:30am 2 February 2021.

COVID-19 safe workplace.

Our number one priority is the safety of our clients, teammates and community.

Our Executive Management Team continues to regularly monitor advice, guidance and directives around the coronavirus pandemic provided by Local, State and Federal government agencies.

We are vigilant with our health and safety measures to protect the safety of our community. These measures include daily and weekly cleaning procedures, daily fit-for-work screening for staff and COVID-19 symptom screening for clients and increase in hand and personal hygiene for staff and clients alike.

Remote Aboriginal community service delivery

We are respectful of Aboriginal communities’ right to determine which services enter each individual community.

In line with The Department of the Premier and Cabinet’s advise (including the Remote Aboriginal Communities Direction (No.3)) and in consultation with KAHPF, remote Aboriginal community clinics and the local community councils we have recommenced mutually-agreed return to outreach service delivery to most remote Aboriginal communities across the Kimberley.

Policies and Plans 

We are continuing to implement our Pandemic Policy, Recovery Plan and COVID-19 Action Plan. And regularly update our staff on the latest guidelines on the coronavirus situation, including weekly sitrep key updates from the WA Country Health Service.

Coping with coronavirus anxiety

Beyond Blue Australia has some helpful tips if you are feeling worried about the coronavirus pandemic. View Beyond Blue article.

Diabetes Management and other supports

People living with diabetes need to take the same precautions as everyone else, with a few additional considerations.  For the latest information on diabetes and COVID-19 visit Diabetes WA.

We have an ongoing partnership with Diabetes WA to provide access to diabetes education across the Kimberley. Diabetes WA has services available if you are unable to reach your usual diabetes educator with Boab Health Services.

Diabetes WA Helpline:  free access to the latest diabetes management advice from a Credentialed Diabetes Educator on 1300 001 880, 8:30am – 4:30pm Monday to Friday. Available for both health professionals and people living with diabetes.
Diabetes WA Telehealth Service for all metro and regional areas: book a free consultation with our team of diabetes educators including dietitians, pharmacists and registered nurses. Diabetes education is delivered via videoconferencing on your computer or your mobile phone, from the comfort of your home or anywhere with suitable equipment. To book, call 1300 001 880 or email telehealth@diabeteswa.com.au
MYDESMOND – an online self-management program for people with type 2 diabetes in WA.